The Basics
These are the basics to getting started with Poynt.
- Quick Start, Quick Reference and Merchant Guide to Poynt Terminal and Poynt HQ (PDF)
- FAQ: What is Reseller and what do they do?
- Loyalty Quick Start Guide
- How to read the icons on your terminal
- Why did I receive this receipt in error?
- How do I replace the docking station?
- How do I contact my Reseller?
- How Do I Set Up My Poynt 5 Smart Terminal & Accessories?
- I received a Congratulations email, but do not have my Terminal yet. What does this mean?
- Getting Started: Terminal Setup and Activation
- How will I be billed for my Poynt device?
- How do I contact Poynt Support?
- Where is my replacement Poynt device?
- What is a MID and a TID and where can I find them?
- How do I buy a Poynt terminal?
- When will I receive my Poynt terminal?
- Which financial institutions are supported by Poynt?
- What can my Poynt device do?
- What Native Apps come pre-installed in my Poynt device?
- Merchant HQ: Visit Poynt.net for your Merchant HQ
- What is the battery life on my Poynt device?