The Basics
These are the basics to getting started with Poynt.
- I received a Congratulations email, but do not have my Terminal yet. What does this mean?
- Getting Started: Terminal Setup and Activation
- FAQ: What is Reseller and what do they do?
- How do I contact my Reseller?
- How Do I Set Up My Poynt 5 Smart Terminal & Accessories?
- How Do I Set Up My Poynt Smart Terminal?
- How will I be billed for my Poynt device?
- How do I contact Poynt Support?
- How do I request access to Poynt HQ?
- Where is my replacement Poynt device?
- What is a MID and a TID and where can I find them?
- How do I buy a Poynt terminal?
- Can I buy a Poynt terminal from another merchant?
- When will I receive my Poynt terminal?
- Which financial institutions are supported by Poynt?
- What can my Poynt device do?
- How do I connect my Poynt Device?
- The Basics: Resources Beyond the Terminal
- What Native Apps come pre-installed in my Poynt device?
- How do I add or change the logo of my store on the receipt?
- Merchant HQ: Visit Poynt.net for your Merchant HQ
- What is the battery life on my Poynt device?