Merchant HQ: Visit Poynt.net for your Merchant HQ

For more details on the new design of Poynt HQ, click here. 

Poynt HQ lets you manage your business where and when you like. View reports, real-time statistics, or set up a new user on Poynt.net.

After placing an order for your Poynt device, you will receive a welcome email that will prompt you to create a Poynt HQ login. Simply click on the link in that Welcome email and create a password.  

Once you're in, you'll be able to view your Poynt HQ dashboard. Keep in mind that if your terminal is still on its way, this won't display any relevant data just yet. But feel free to take a look around and get the lay of the land while you wait for your terminal. 

Poynt.net

Upon visiting your Poynt HQ page, you'll see along the top the ability to view Sales and Reports, Business details, manage your Products, and contact Support. 

Sales and Reports

Under the Sales and Reports tab on Poynt HQ, you have the ability to view dashboards, and run reports about your transactions, customers, items sold, and batches settled. 

Accounts & Settings

Under the Accounts & Settingss, you have the ability to manage business settings, store settings, and your team using the terminal users and the web users links. 

Catalog

Under the Catalog tab, you have the ability to create and manage Catalogs, products, Fees, Discounts and Taxes.  Catalogs created here can be accessed in the Register app on the device.  While you can create and manage Catalogs on the terminal as well, the Products Tab offers the unique ability to Bulk Upload products using a CSV file.

Help

View videos, tutorials, Help Center or submit a request for assistance using the Help tab on Poynt.net.