Promoted articles
- Poynt Processing: How to check the status of your account?
- What are the charges & fees related to Poynt Processing?
- When do funds get deposited into my bank account?
- How do I read the Deposits Report?
- P5 Product Advisory
- Transactions & Monthly Fees: COVID-19 Update
- How to clean the Poynt device?
- How do I use the Virtual Terminal?
- What do the LED lights indicate on Poynt device?
- How do I send an error report to Poynt Technical Support?
- Where can I get my monthly statements?
- Where do I review and change my banking information?
- How do I contact my Reseller?
- FAQ: What is Reseller and what do they do?
- How do I change or update the terminal passcode?
- How do I request access to Poynt HQ?
- How do I connect my Poynt device via Ethernet?
- How do I use the Poynt navigation bar?
- How do I unsubscribe from a third party app on Poynt HQ?
- Updating credit card information
- FreshKDS & Poynt
- Egiftify and Poynt
- Manage Apps on Poynt HQ
- 3rd party apps for Elavon merchants
- How do I refresh the Register App
- Uploading and downloading products
- What does each transaction status icon mean?
- Processing Offline Payments
- How to enable and process a refund on Poynt HQ?
- When will I have access to my funds?
- How do I enable Next Day Funding?
- Voiding a Payment on Poynt HQ
- What are the different types of printed receipts using Poynt device?
- How do I order replacement paper rolls?
- What is the Poynt HQ account lockout duration?
- Reports on HQ: Settlement
- Where do I find my Merchant ID number?
- Managing your Bundles Subscriptions
- How to use the Messaging feature?
- Integrating QuickBooks Online with Poynt
- Introducing Poynt Invoicing
- Integrating QuickBooks Desktop with Poynt
- How do I update my business name and address?
- Poynt HQ Dashboard
- Quick Start, Quick Reference and Merchant Guide to Poynt Terminal and Poynt HQ (PDF)
- How do I troubleshoot WiFi or connectivity issues?