As part of our rollout to fully process online payments (in addition to Virtual Terminal), we are introducing a new feature called Online Pay Links. With Online Pay Links, you can generate links to share via either social media or email and have your customers pay easily online.
Access Online Pay Links by logging into Poynt.net and clicking on the link on the left hand side of the screen.
NOTE: Contact support@poynt.com if you do not see this as an option when you log in.
Click on Create Online Pay Link to get started. There are three options: Fixed or Custom Amount, Single-select list, and Item.
Fixed or Custom Amount:
This option can be used for a single product or service. You can either set a price, or allow the customer to enter in a custom price.
1. Enter in a set amount, or allow the customer to enter in the amount they want.
2. Add the title and brief description.
3. Upload a logo if desired.
4. Enter in text or numbers to customize your link. Leave the field blank if it doesn't need to be customized.
5. Click on Create Link to finish.
Single-select List
This option will mostly be used to process donations.
1. Enter in at least two options. You an also enable customers to enter in their own amounts.
2. Enter in the title and description for the link.
3. Upload a logo if desired.
4. Enter in text or numbers to customize your link. Leave the field blank if it doesn't need to be customized.
5. Click on Create Link to finish.
Item
This option pulls in products directly from your product list. This can be useful if you only have a few products.
1. Start typing in name of item. This will pull from your product list.
2. Enter in the title and description of the item.
3. Upload a logo if desired.
4. Enter in text or numbers to customize your link. Leave the field blank if it doesn't need to be customized.
5. Click on Create Link to finish.
Once the link is generated, you can share it via social media, email it to a customer or download a QR code.
Once the customer receives/clicks on the link, they can pay directly through it.
Once the payment has gone through successfully, a receipt will be emailed to the customer. The merchant will also be notified via email that a payment has gone through.
NOTE: For merchants processing directly with Poynt, these payments will be charged the e-commerce rate to process. For all others, please reach out to your processing partner to see what their rate is.
Viewing payments
A record of payment using Online Pay Lnks will show up in the Orders tab (https://poynt.net/orders).
They will also show up in the Transactions list, from where you can issue refunds if required.
Managing Links
Click on Online Store to view and manage your links. The links will not expire and are usable for as long as they are active.
1. Total dollars that have been processing using the links
2. Recent Sales lists the last three payments made
3. Search for a specific link
4. Manage the link: share again, copy the link/QR code, edit the amount or details, or deactivate the link
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