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Yamini Paranjpe

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Activity overview

Latest activity by Yamini Paranjpe
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    Yamini Paranjpe created an article,

    Merchant Updates - Week of June 14, 2019

    Below are the updates that were pushed out the week of June 14, 2019. Feature Enhancements Merchant: Add Poynt Customer Support phone number within Help App to make it easier for merchants to reac...

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    Yamini Paranjpe created an article,

    Reports on HQ: Items Report

    The Items Report further narrows the scope and shows you the type and number of items sold during the reporting period. In the reporting tab, choose the Items Report from the drop down menu and the...

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    Yamini Paranjpe created an article,

    Reports on HQ: Orders

    The Orders report lists all orders processed, be they done manually or through the Register app.   In the reporting tab, choose the Orders Report from the drop down menu and the date range you want...

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    Yamini Paranjpe created an article,

    Merchant Updates - Week of June 6, 2019

    Below are the updates released the week of June 6, 2019. Feature Enhancements 1. Merchant: Add "Total Sales Amount" to the Header row in the Items Report. 2. Merchant: Update the "Wh...

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    Yamini Paranjpe created an article,

    Reports on HQ: Transactions

    To pull new reports and access existing ones, go to poynt.net/reports.  Currently there are 7 different reports you can pull.  We will review how to pull Transactions reports in this section. In th...

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    Yamini Paranjpe created an article,

    How do I enable Next Day Funding?

    Typically funds can take anywhere from 24-28 hours for you to access; however Next Day Funding ensures that the funds you settled today will be available for your use the next day.  In order to mak...

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    Yamini Paranjpe created an article,

    Resellers: How to process a Remote Wipe & Delete

      Remote Wipe and Delete of a terminal is done to disassociate it from one merchant and re-associate with another one. Things to note BEFORE a remote wipe is processed:  make sure that the termina...

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    Yamini Paranjpe created an article,

    Merchant Updates - Week of May 30, 2019

    Below are the features released the week of May 30, 2019. New Features 1. Merchant: Tax On Terminal Reporting: In the upcoming Maverick release we will be supporting Taxes within the Terminal App...

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    Yamini Paranjpe created an article,

    Resellers: How to Resend Welcome Email

    One of the most common requests you will see from your merchants is to resend the welcome email to access Poynt HQ.  This video will walk you through that process. In the Reseller portal, find the...

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    Yamini Paranjpe created an article,

    Merchant Updates - Week of May 23, 2019

    Below are the features released the week of May 23, 2019. Bug Fixes 1. Merchant: The Select User Box Keeps popping up randomly. If you login it goes away for a while but comes back. 2. Merchan...