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Yamini Paranjpe

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Activity overview

Latest activity by Yamini Paranjpe
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    Yamini Paranjpe created an article,

    What information do I need to onboard a merchant?

    To onboard a new merchant, you'll need to have the following: Basic merchant information:  this includes the business name, address, owner's name and email.  Email will be the main method of commun...

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    Yamini Paranjpe created an article,

    Where is my dev kit?

    Your dev kit will get you familiar with the Poynt terminal and its capabilities, and help merchants troubleshoot in case they have any questions or issues. You should receive your dev kit within 5-...

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    Yamini Paranjpe created an article,

    Managing your Merchants

    The Merchants tab is used to manage your merchants as they are on-boarded and activated.  Merchants fall into the below categories: Deployed:  Merchants with activated terminals Live:  Merchants t...

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    Yamini Paranjpe created an article,

    Viewing the Dashboard

    See how your merchants are doing at a glance using the Dashboard.   Overview See the number of active merchants and terminals for the chosen time frame.  See the most critical errors so you can pr...

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    Yamini Paranjpe created an article,

    Introduction to Mission Control

    Welcome to “Mission Control” - our Reseller Management Tool.  From here you can manage all aspects of your merchants, from on-boarding merchants, activating and managing terminals, app management,...

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    Yamini Paranjpe created an article,

    Processing a Transaction

    This video will walk you through how to process a transaction using the terminal app.    

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    Yamini Paranjpe created an article,

    Activating a Terminal

    Now that you've created your merchant and assigned a terminal to them, it's time to activate the terminal.  We'll walk through what the activation process looks like, and both what you and the merc...

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    Yamini Paranjpe created an article,

    Creating Fulfillment account

    Congratulations!  Now that you've signed up with Poynt, the next thing thing to do is create an account with our fulfillment partners.  This allows you to order terminals for merchants as you onboa...

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    Yamini Paranjpe created an article,

    Resellers: Creating a Merchant

    Creating merchants is a simple three-step process.  Log into Poynt.net and click on the Onboarding Tools link. This will show you a list of of pending merchants, as well as allow you to add them. ...

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    Yamini Paranjpe created an article,

    How do I accept Alipay?

    Starting September 17, we are switching our partner that enables.  To continue to offer Alipay as as option, you will first need to enroll with our new partner, Citcon.  We recommend that you enrol...