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Yamini Paranjpe

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Activity overview

Latest activity by Yamini Paranjpe
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    Yamini Paranjpe created an article,

    P5 Product Advisory

    Poynt has been notified that the Poynt 5 microphone hole might be mistaken for a reset button, and when a foreign object is pushed into the microphone hole it can cause damage to the device bat...

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    Yamini Paranjpe created an article,

    Deposits App: Poynt Processing

    Check your deposit statements and pull reports directly from your terminal by using the Deposits tab. View the latest deposit, and processing and payout fees charged each day.  Use the date range...

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    Yamini Paranjpe created an article,

    Updating credit card information

    You an add/update credit card information via either the device or Poynt HQ.  Cards on file will be used to charge for 3rd party app, bundle subscriptions, or a la carte Poynt apps. Updating via de...

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    Yamini Paranjpe created an article,

    Creating & Applying Taxes in Poynt HQ

    While you can create taxes on the device, it's just as easy to create and assign them on the device.  Look for the Taxes link in the Catalog section of Poynt HQ (https://poynt.net/catalogs) From h...

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    Yamini Paranjpe created an article,

    Managing your Bundles Subscriptions

    There are two ways to manage your bundle subscription:  Poynt HQ or the Poynt terminal itself. Poynt HQ Click on App Center link (https://poynt.net/app-center) to view and manage your bundle subscr...

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    Yamini Paranjpe created an article,

    How to utilize the Catalog bulk uploader?

    The bulk upload feature is extremely useful for initially setting up your catalog.  There are two templates:  one for products with modifiers, and one without modifiers.  Bulk upload files must be ...

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    Yamini Paranjpe created an article,

    Processing Refunds on Poynt HQ

    In this article, we'll go over how to process a refund on Poynt HQ.  Refunds can also be processed on the terminal.  Click here to read more on that. In Poynt HQ, click on the Transactions link on ...

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    Yamini Paranjpe created an article,

    How to customize your emailed/text receipts?

    Adding a custom logo to your text and email receipts helps increase brand awareness of your business.  This feature is now available for merchants on the Advanced and Premium plans, as well as to t...

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    Yamini Paranjpe created an article,

    How to use the Messaging feature?

    Messaging on Merchant HQ allows you to engage directly with your customers. This feature is now available for merchants on the Advanced and Premium plans, as well as to those using Poynt Processing...

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    Yamini Paranjpe created an article,

    Creating custom roles and permissions for my team

    Your Poynt account comes with three default permission settings for users:  Employee, Manager and Owner.  You can add new roles with customized permissions if you have users that fall outside of th...