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Yamini Paranjpe

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Activity overview

Latest activity by Yamini Paranjpe
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    Yamini Paranjpe created an article,

    How do I manage my bundle subscription?

    You can view and manage your bundle subscription by logging into Poynt HQ. The Plans tab shows you which plan you are currently subscribed to, allows you to compare plans and view the feature matri...

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    Yamini Paranjpe created an article,

    How do I use the Virtual Terminal?

    As part of the Advanced and Premium plans we are introducing the Virtual Terminal feature.  This will be extremely helpful for those merchants on the go.  You can access Virtual Terminal from your ...

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    Yamini Paranjpe created an article,

    Merchant Software Pricing Packages: FAQs

    Now that the new merchant software pricing packages have been released, you'll see some differences when you log into your Poynt device or Poynt HQ. Below are the most commonly asked questions abou...

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    Yamini Paranjpe created an article,

    Introducing new Merchant Software Pricing Packages

    Since 2013, our company has been focused on building a product that empowers merchants to do far more than accept payments. We believe that a smart payments platform can transform businesses and gi...

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    Yamini Paranjpe created an article,

    Resellers: New toggles available - August 2nd 2019

    We have made some new toggles available for you. Now you can now manage certain settings and apps for your Merchants.  Below is a list of features that you can now enable.  These can all be accesse...

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    Yamini Paranjpe created an article,

    How do I replace the docking station?

    Docking station and the terminal are part of a unit.  If either of the two stop working, the entire unit will need to be replaced.  Contact your Reseller to initiate the process for a replacement u...

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    Yamini Paranjpe created an article,

    How to Enable & Customize Receipts?

    Customizing your receipts is easy, and a good way to provide information about your business to clients. In the Account & Settings tab in Poynt HQ, click on Store Settings. Go to the Receipts tab ...

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    Yamini Paranjpe created an article,

    How do I contact my Reseller?

    Resellers handle a variety of questions, ranging from selling the Poynt device to troubleshooting support.  For details on when to contact your Reseller, click here.  Below is a list of Resellers t...

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    Yamini Paranjpe created an article,

    Introducing the new Merchant Portal!!

    You might have noticed a few changes when you logged into your Merchant Portal this morning.  The functionality of the portal remains the same; we've just streamlined the process flow to help manag...

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    Yamini Paranjpe created an article,

    When will I have access to my funds?

    Once you settle your batches, it will take anywhere from 24-48 hours for those funds to be available to you.  Contact your processor to confirm how long it will take for the funds to be in your acc...