Every time you edit/apply any changes in your catalogs, categories and products within the Poynt HQ web portal or the Catalog App, it is essential to refresh the Register App. This will properly force a data sync to pull down the latest updates from the Catalog App.
Step 1: Go to the Register App.
Step 2: Click on the 3 horizontal white lines menu on the top left corner of the screen.
Step 3: Tap on Settings.
Step 4: Select the Refresh register button on the right side of the screen.
Note: It can take up to a minute for the Register app to reflect the update.