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Gabriela Villatoro

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Activity overview

Latest activity by Gabriela Villatoro
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    Gabriela Villatoro created an article,

    Reseller Portal: How do I manage team members?

    One of the first things you'll do once you have access to your reseller portal is set up your team.  You can invite team members, assign roles, and customize permissions for each role.  Team membe...

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    Gabriela Villatoro created an article,

    Where do I find my Merchant ID number?

    Every business has a unique number assigned to, called the Merchant ID (MID).  This allows the system to distinguish one business from another. You can easily locate your MID in your Poynt.net acco...

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    Gabriela Villatoro created an article,

    What does each transaction status icon mean?

    Every time you perform or attempt a transaction, the Poynt system assigns a specific icon to give a description of the transaction status.  To further provide a definition of each term and icon ple...

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    Gabriela Villatoro created an article,

    How do I refresh the Register App

    Every time you edit/apply any changes in your catalogs, categories and products within the Poynt HQ web portal or the Catalog App, it is essential to refresh the Register App. This will properly fo...

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    Gabriela Villatoro created an article,

    Uploading and downloading products

    Along with the option of uploading your products in one go, we now also offer the ability to download your product list. Bulk Upload products The bulk upload feature makes easier and faster the pro...

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    Gabriela Villatoro created an article,

    How do I manage multiple stores from Poynt HQ using the same email address?

    If you have more than one store, you can manage them all by simply having the same login user set up for all of them. Your Reseller/MSP will send you a welcome email to activate each of your accoun...