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  1. Poynt Help Center
  2. Poynt Merchants
  3. Settings & Connectivity

Settings & Connectivity

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  • How do I connect my Poynt device to a Wifi Connection?
  • Configuring and connecting Poynt device via 3G Mobile Network
  • How do I connect my Poynt device via Ethernet?
  • How to configure 3G/APN settings to enable cellular connection.
  • How do I disable the printer on my Smart Terminal?
  • How do I access settings on my terminal?
  • Customize the Customer Screen
  • How do I change the time and date settings on my device?
  • How do I use the Poynt navigation bar?
  • How do I ensure my terminals and apps are up to date?
  • Can I connect my Poynt Terminal to a HotSpot?
  • How do I switch users on the device?
  • How do I change my daily maintenance window?
  • How do I update my address on the printed receipt?
  • Settings: Wake, Power, or Reboot
  • What are the size specs for the custom background on my Poynt terminal?
  • How do I connect my Poynt Device?
  • How do I know if a transaction has been processed if I lose the network connection?
  • How do I update the language settings on my device?
  • Customer Screen Language Selection
Poynt Help Center Direct Line (480) 651-9720 Toll Free (866) 806-0508 Text Line (650) 300-3484
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