Merchant Experience
The content in this section has been optimized for viewing on your Poynt Smart Terminal.
- How do I return my Poynt device?
- What's new in April?
- What's new in March?
- The Basics: Get Started
- How to connect to the Wifi, Ethernet or through a 3G connection?
- The Basics: Native Apps
- The Basics: Resources Beyond the Terminal
- Merchant HQ: Visit Poynt.net for your Merchant HQ
- How to access settings on the device?
- Settings: Wake, Power, or Reboot
- Settings: Selecting Language Preferences
- What are the different payment processing methods available on the device?
- Payment Processing: Refunds
- Payment Processing: Manual Entry
- How to process a payment using NFC Payment Mode (Apple or Android Pay) on the device?
- Payment Processing: Alipay
- Manage Your Team: Adding an Employee
- How to add a Manager as a Terminal User
- Manage Your Team: Change a user's terminal passcode
- Manage Your Team: Managing User Permissions
- How to manage a Multi-MID team?
- How to set up my Catalog?
- Apps: Catalog + Register
- Settlements: Settling your Daily Batch
- How to set-up auto-settlement for your store?
- Peripherals: Overview
- What are the different types of receipt options on the device?
- Peripherals: Replacing Receipt Paper Rolls
- Peripherals: Elavon Supported Peripherals
- How to load printer paper roll on the device