Avatar

Yamini Paranjpe

  • Total activity 356
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 253

Articles

Votes on activity by Yamini Paranjpe Sort by votes Recent activity Votes
  • What 3rd party apps are available for my Poynt device?

    Merchants can customize the Poynt terminal with apps designed to create a more efficient business operation. Best of all, they each include a free trial - so don't be shy to try them out! Below is ...

  • How to clean the Poynt device?

    To help prevent the spread of germs and to extend the life of your device, it's good practice to regularly clean and disinfect your Poynt terminal.   General cleaning: A soft, damp cloth dipped ...

  • Introducing Poynt Invoicing

    Invoicing has now been updated with a new look and more capabilities.  Whereas before you could send invoices as a one time occurrence, we have added a recurring feature so you can set the frequenc...

  • Resellers: Creating a Merchant

    Creating merchants is a simple three-step process.  Log into Poynt.net and click on the Onboarding Tools link. This will show you a list of of pending merchants, as well as allow you to add them. ...

  • Updating credit card information

    You an add/update credit card information via either the device or Poynt HQ.  Cards on file will be used to charge for 3rd party app, bundle subscriptions, or a la carte Poynt apps. Updating via de...

  • Processing Offline Payments

    Enabling Offline payment will allow you to accept swiped card payments on those occasions you lose connection to the internet.  Offline payments are processed automatically when your device regains...

  • When do funds get deposited into my bank account?

    Poynt Processing merchants receive their funds depending on when their close of business time is set.  The default close is generally set for 5pm Pacific, unless you specifically request a differen...

  • Why did I receive this receipt in error?

    If you received an email receipt and you didn't purchase the item, most likely an email address was incorrectly put in during the transaction and the receipt got sent to you mistakenly.  Check the ...

  • How do I update my business name and address?

    Due to PCI requirements and security issues, changing core information about your business (legal name, address, zip code, name as it appears on the terminal and receipt) will need to be processed ...

  • 3rd party apps for Elavon merchants

    Below is a list of apps that are available specifically for Elavon merchants.  This table breaks down the app by device and region. Apps are constantly being reviewed for approval/updates.  Please ...