Yamini Paranjpe
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How do I Create An Invoice
On your Merchant HQ, you may send an invoice to your customers to collect payment for an order they make - typically over the phone. Once an invoice is created, the customer will receive an email f...
Merchant Updates - Week of June 14, 2019
Below are the updates that were pushed out the week of June 14, 2019. Feature Enhancements Merchant: Add Poynt Customer Support phone number within Help App to make it easier for merchants to reac...
Reports on HQ: Items Report
The Items Report further narrows the scope and shows you the type and number of items sold during the reporting period. In the reporting tab, choose the Items Report from the drop down menu and the...
Reports on HQ: Orders
The Orders report lists all orders processed, be they done manually or through the Register app. In the reporting tab, choose the Orders Report from the drop down menu and the date range you want...
Reports on HQ: Transactions
To pull new reports and access existing ones, go to poynt.net/reports. Currently there are 7 different reports you can pull. We will review how to pull Transactions reports in this section. In th...
Merchant Updates - Week of June 6, 2019
Below are the updates released the week of June 6, 2019. Feature Enhancements 1. Merchant: Add "Total Sales Amount" to the Header row in the Items Report. 2. Merchant: Update the "Wh...
How do I process Pre-Approved payments?
Pre-Approved/Recurring Payments With Pre-Approved Payments, Poynt merchants may present the option to their customers the convenience of saving their card for later use. Opt-In to Save Card On y...
How do I enable Next Day Funding?
Typically funds can take anywhere from 24-28 hours for you to access; however Next Day Funding ensures that the funds you settled today will be available for your use the next day. In order to mak...
Resellers: How to process a Remote Wipe & Delete
Remote Wipe and Delete of a terminal is done to disassociate it from one merchant and re-associate with another one. Things to note BEFORE a remote wipe is processed: make sure that the termina...
Merchant Updates - Week of May 30, 2019
Below are the features released the week of May 30, 2019. New Features 1. Merchant: Tax On Terminal Reporting: In the upcoming Maverick release we will be supporting Taxes within the Terminal App...