Yamini Paranjpe
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How do I contact Poynt Support?
For any assistance with the Poynt device or how to use it, please reach out to your technical customer service team as follows: Poynt Direct Merchants (Available 24/7) Chat with us by selecting...
PCI Compliance Standards
Poynt Smart Terminal and P5 are fully PCI compliant. You can find the details on the PCI site: P61 v1 - https://www.pcisecuritystandards.org/popups/pts_device.php?appnum=4-10187 P61 v2 - https://w...
Resellers: How to deactivate a terminal
Deactivating a terminal (also known as a Remote Wipe) disassociates a terminal from the merchant it is currently associated with. Once deactivated, the terminal can then be assigned to another mer...
QuickBooks for Godaddy Payments
GoDaddy Payments now offers two options to connect to your accounting software and help streamline your accounting and business management needs. Import payments processed with GoDaddy Payments in...
Poynt Invoicing for GoDaddy Payments
Enhance your ability to take payments by leveraging the Invoices feature. Send an invoice just once, or set up a recurring billing schedule. Recurring billing also gives you the option to save a ...
Integrating QuickBooks Online with Poynt
QuickBooks Online allows merchants to export transactions and orders from Poynt to QuickBooks. Features include automated daily syncs, as well as the ability to choose a past date to start syncing ...
Activating a Terminal
Now that you've created your merchant and assigned a terminal to them, it's time to activate the terminal. We'll walk through what the activation process looks like, and both what you and the merc...
Video: Process a Transaction
Learn how to process a transaction on your Poynt Smart Terminal.
Video: Virtual Terminal
Follow along with this video to use your Virtual Terminal. Click here to learn more on how to sign up for Virtual Terminal and access it across Poynt HQ and your mobile app.
Video: Manage your team on the Smart Terminal
Learn how to add and remove users from your Smart Terminal.