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Yamini Paranjpe

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  • How do I contact Poynt Support?

    For any assistance with the Poynt device or how to use it, please reach out to your technical customer service team as follows:   Poynt Direct Merchants  (Available 24/7) Chat with us by selecting...

  • PCI Compliance Standards

    Poynt Smart Terminal and P5 are fully PCI compliant.  You can find the details on the PCI site: P61 v1 - https://www.pcisecuritystandards.org/popups/pts_device.php?appnum=4-10187 P61 v2 - https://w...

  • Resellers: How to deactivate a terminal

    Deactivating a terminal (also known as a Remote Wipe) disassociates a terminal from the merchant it is currently associated with.  Once deactivated, the terminal can then be assigned to another mer...

  • QuickBooks for Godaddy Payments

    GoDaddy Payments now offers two options to connect to your accounting software and help streamline your accounting and business management needs.  Import payments processed with GoDaddy Payments in...

  • Poynt Invoicing for GoDaddy Payments

    Enhance your ability to take payments by leveraging the Invoices feature.  Send an invoice just once, or set up a recurring billing schedule.  Recurring billing also gives you the option to save a ...

  • Integrating QuickBooks Online with Poynt

    QuickBooks Online allows merchants to export transactions and orders from Poynt to QuickBooks. Features include automated daily syncs, as well as the ability to choose a past date to start syncing ...

  • Activating a Terminal

    Now that you've created your merchant and assigned a terminal to them, it's time to activate the terminal.  We'll walk through what the activation process looks like, and both what you and the merc...

  • Video: Process a Transaction

    Learn how to process a transaction on your Poynt Smart Terminal.    

  • Video: Virtual Terminal

    Follow along with this video to use your Virtual Terminal.  Click here to learn more on how to sign up for Virtual Terminal and access it across Poynt HQ and your mobile app.

  • Video: Manage your team on the Smart Terminal

    Learn how to add and remove users from your Smart Terminal.