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Jaclyn Ruby

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Recent activity by Jaclyn Ruby Sort by recent activity Recent activity Votes
  • Spring 2019 Quarterly Release Notes

    Dearest Merchants, We are so excited to share with you everything we've released in the Spring Quarter of 2019! Below you will find details for each of the new features, feature enhancements and b...

  • Spring 2019 Quarterly Bug Fixes

    Dearest Merchants,  In an effort to improve your Poynt experience, we've released hundreds of bug fixes this past quarter. We bucketed these fixes in the following areas below. If you do not see a ...

  • Enhanced Reporting

    We've made improvements to pre-existing reports based on your feedback (i.e Items, Orders Tips, Taxes). The top changes we've made include:  Prominent Summary Section: The header section now inclu...

  • How Do I Set Up My Poynt Smart Terminal?

    In this user training video, we will walk you through how to set up your Poynt Smart Terminal! We hope this video will help you get up & running more easily & more quickly. How To Set Up Your Poynt...

  • How Do I Set Up My Poynt 5 Smart Terminal & Accessories?

    In this user training video,  we walk you through how to set up your Poynt 5 Smart Terminal & Accessories! We hope this video will help you get up & running more easily & more quickly. How To Set U...

  • Merchant Updates - March 2019

    The following enhancements were released to Poynt merchants in March 2019. Connectivity Improvements: 1. Enable/Disable Ethernet on Device: for devices beginning with P61 in the serial number, we’...

  • Lodging App: Void vs Refund

    Within the Lodging app, Void and Refund functionality correlates with the type of transaction processed: Quick Stay (aka QS) vs Check-in (CI):  The void functionality is only available for transac...