In the terminal section, resellers can monitor and provide support for terminals. You can locate specific terminals by using filters to check terminal status and manage action buttons.
- Locating terminals
Step 1: In the reseller portal page, go to Terminals tab.
Step 2: Enter in the search criteria. You can search by terminal ID, business name, business status, device model, and current OS version, etc.
Step 3: Click on checkin or manage to see more details of the terminal.
- Monitoring Terminals
Once the results of your search are in here, you will be able to see listed all terminals associated to a determined business with specifics such as: last check-in, last transaction, last decline, ability to create jobs (to install/remove a job).
- Terminal: Terminal Serial Number/ TID Number
- Merchant: Business Name
- Status: Last check-in, Battery percentage, Last transaction
- Actions: Check-in, manage button
To view terminals information, timeline activity and actions click here. For additional information on how to use action buttons click here.
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