What information do I need to onboard a merchant?

To onboard a new merchant, you'll need to have the following at a minimum:

Basic merchant information:  this includes the business name, address, owner's name and email.  Email will be the main method of communication, from promoting new Poynt products to receiving reports generated in Poynt HQ.

Bank and Processor Information:  You will need to know which bank and processor the merchant wants to work with.  Be sure to confirm the bank account number, as this is where all funds will be transferred to.  You will also need to know the processor the merchant wants to use, as this will determine what additional items will be needed for on-boarding (ie VAR sheet), and whether some settings will be available (ie accepting EBT cards, etc)

MID/TID:  Merchant ID (MID) and Terminal ID are unique identifiers for each merchant.  These will be provided by the processor during the on-boarding process.  Note that terminal IDs should be unique for each merchant.  It can cause issues during settlement if there are duplicate IDs.

There might be other information required based on the processor being used.  

V number:  This is specific to TSYS and will be provided by them.

Netconnect credentials:. This login and password is only used by Chase Payment Tech.  This information can only be updated by Poynt Support.  If it needs to be udpated, please send an email to support@poynt.com with the MID.