We have integrated with Fresh KDS to help your kitchen and order taking more efficient and streamlined. Once you have your Fresh KDS account set up, all you need to do is download the connector app on the Poynt device. Once it's tested, you are good to go!
Make sure your Fresh KDS app on the tablet is open and you are logged in.
Download the Display Link app from the Poynt app store. This will connect the Poynt terminal and your Fresh KDS app. Orders processed on the Poynt terminal will show up in the Fresh KDS app in your kitchen once the transaction is completed.
Connect Poynt terminal and Fresh KDS
Once the Display Link app has been downloaded, scan to find your the tablet your Fresh KDS app is on. You'll need to have both the Poynt terminal and tablet on the same wifi/internet network.
Once the device shows up, click on it to pair with your Poynt terminal.
When done it will show up under Connected Displays. Click on Test Connection to confirm that the it was successful.
You should see a test order show up in your Fresh KDS app.
In the Display Link app, confirm that you see the test order.
Now you're good to go! You can start taking orders on your Poynt terminal and they will flow through to your tablet and Fresh KDS app in the kitchen.
Things to note:
- if you're have problems pairing the device, make sure both are on the same wifi/internet connection; connecting via hotspot will not work
- currently the only option for orders is For Here; you can update the settings in the Fresh KDS app to remove the header so this doesn't get confusing for your team
- you can add a note to the order in Poynt Register app to denote if the order is for here or to go