When do funds get deposited into my bank account?

Poynt Processing merchants receive their funds depending on when their close of business time is set.  The default close is generally set for 5pm Pacific, unless you specifically request a different time during the on-boarding process.

There are 4 options available for Close of Business:  5am, 12pm, 5pm, and 11:59pm (all times are Pacific). If your business is in a different time zone, the closing time will reflect that time zone.

For example, if you are located in the Eastern Standard time (EST) zone and your close of business is 5pm, you will see your closing time listed as 5pm (PST)/8pm.

Note: Funds are not processed or deposited over the weekend or on holidays.

If your close of business is set for 5am, 12pm, 5pm,  you will receive funds the next day.

If your close of business is set for 11:59pm, you will receive funds in two business days.

To change your Close of Business time

• Change your close of day (COD)

Update your close of day time by clicking on the Store Settings from left menu and select Payments tab.

If you have any questions regarding your deposits, sign into your Poynt HQ web portal, and send us an email using the Support tab.