Egiftify and Poynt

We've teamed up with eGiftify to sell and accept gift cards for your customers.  Currently you can only order physical gift cards, but we are rolling out e-gift card capability in the next few weeks.

Ordering Physical Gift Cards (e-gift card capability coming soon)

Once you have signed up for eGiftify, you can order physical gift cards by logging into the eGiftify merchant portal.  Cards will take anywhere from 7-15 days to ship, depending on how customized you make them.

But you need not wait to sell and activate the cards.  You can load a gift card right away and have your customers begin using them asap.

Loading & Activating a gift card

From the eGiftify Merchant Portal, click on the Reports link under the More tab.  You can view all your gift cards orders here. 

Clicking on the magnifying glass next to the order will show you QR codes and numbers of all the cards you can activate.

Choose a number from the list and open the eGiftify app on your Poynt Terminal.  Click on the Load icon.

There are three options:  swipe, scan, or type in the number.  Since you don't have a physical card you can either scan the QR code using the camera on your Poynt terminal, or type in the number of the card (taken from the eGiftify merchant portal). 

Enter in the amount you want to load and hit checkout.

You can add another card using the same methods above.

Confirm the order on the next screen.  Clicking on Edit will take you back to the gift card information page, where you can update the card number and dollar amount.  Click Checkout after making your changes.

The customer can enter in their hame and email to get sent a receipt (recommended).

The customer will be prompted to insert credit card and go through payment steps similar to any other transaction.  Confirmation of card number and purchase will then show up, as well as be emailed to the customer.

Now that the card has been loaded and activated, the customer can start using it right away.

TO REDEEM

Build your order using the Register app, or do manual entry using the Terminal app.

Redeem Gift Card in full

Add item and proceed to Charge.

Click on the Credit button to pull up the various methods of payments.  Choose eGiftify.

Type in the number of the gift card that was just activated.

NOTE:  Customers will not be able to add a tip to the gift card transaction.

Redeeming gift card in partial

Build your order using the Register app, or do manual entry using the Terminal app.

Add item and proceed to Charge.

Click on the Credit button to pull up the various methods of payments.  Choose eGiftify

This will launch the eGififty app where you can enter in the card number or swipe/scan and complete the transaction.

You can also check balances on activated gift cards, view redemption activity and load more cards through the eGiftify app on the Poynt terminal.