For any assistance with the Poynt device or how to use it, please reach out to your technical customer service team as follows:
Poynt Direct Merchants (Available 24/7)
- Chat with us by selecting 'Support' at poynt.net.
- Email: firstname.lastname@example.org
- SMS: (650) 300-3484
- Phone: (480) 651-9720
- Toll Free: (866) 806-0508
GoDaddy Payments Merchants
- Phone: 480-366-3550 (Available 24/7)
- SMS: 480-531-6861 (Available Everyday 5am - 6pm PT)
If you are not a Poynt Direct or GoDaddy Payments Merchant you can click the link below and search for your Authorized Reseller's contact information.