Where is my replacement Poynt device?

All Poynt device returns and replacements are handled by our Resellers.  Please reach out to your Reseller for a status on your replacement device.  Below are the contact information for the most common Resellers:

Elavon:  Email them at  custsvc@elavon.com or call 1-800-725-1243 

Silver Sky Soft Services:  Call them directly at 916-800-7353

Mindbody: Call them directly at 877-755-4279

Tcetra: Call them directly at 877-956-2359

Retriever Merchant Solutions: Email them at csr@rmsnpc.com or call (877) 599-3875

SpotOn:  Email them at support@spoton.com or call (877) 814-4102

Unified Payments:  Email them at support@unifiedpayments.com or call (877) 610-4729

Accepta Payments:  Email them at support@acceptapayments.com or call (787) 774-1555