Merchants who are enabled may accept tips while processing a payment on their Poynt Smart Terminal. With the dual-screen Poynt setup, the customer is empowered to select their own tip amount and receipt on the customer screen.
In this article, we’ll cover the following topics:
To accept tips on the Poynt Smart Terminal, your payment processor must have tips enabled for you on their systems. Restaurant merchants by default are on-boarded with tips enabled, but other merchant types will need to opt-in. Please reach out to your reseller organization with assistance with this.
Tips can be set and customized by logging into Poynt HQ and clicking on Store Settings under Account & Settings (https://poynt.net/business/stores). Once in Store Settings, click on the Payment Settings tab.
- Enable/disable Tips
- Select whether prompted amounts are displayed in dollars ($) or percent of sale (%)
- Select three prompted dollar amounts or percentage amounts to display